Privacy Policy
This Privacy Policy describes how personal information may be collected, used, disclosed, retained and protected when you visit averozaral.com, make a purchase, use our services, or otherwise communicate with us.
Last updated: September 17, 2026
Information We May Collect
Depending on how you interact with our store, we may collect or process the following categories of information:
- Contact information, including your name, email address, telephone number where provided, billing address and shipping address.
- Order and transaction information, including your order number, products purchased, order value, shipping details, transaction status, returns and refunds.
- Account information if you choose to create or use a customer account.
- Customer service information that you provide when contacting us about a product, purchase or other request.
- Device and website usage information, such as browser type, device type, IP address, cookie identifiers and website interactions.
- Payment-related information required by Shopify and applicable payment providers to authorize and process transactions.
- Marketing and preference information, such as communication preferences and interactions with promotional content where applicable.
Averozaral™ does not independently store complete credit or debit card numbers on its own servers.
How Information Is Collected
Personal information may be collected:
- Directly from you when you place an order, create an account, contact us, or otherwise provide information to us.
- Automatically through cookies, pixels, logs and similar technologies when you use our website.
- From Shopify, payment providers, shipping carriers, warehouses, fulfillment partners and other providers involved in your transaction.
- From advertising, analytics or marketing services where those services are enabled and permitted.
Why We Use Personal Information
Personal information may be used to:
- Process, verify, fulfill and deliver orders.
- Process payments and transaction-related requests.
- Send order confirmations, shipment notices and tracking information.
- Provide customer service and respond to inquiries.
- Review returns, refunds, disputes and payment questions.
- Detect and prevent fraud, misuse and security incidents.
- Maintain, troubleshoot, analyze and improve our website, services and shopping experience.
- Personalize content or provide marketing communications where permitted.
- Meet applicable legal, regulatory, accounting, tax and recordkeeping obligations.
- Establish, exercise or defend legal claims.
Cookies & Similar Technologies
Averozaral.com and services supporting our store may use cookies, pixels, logs and similar technologies for website functionality, checkout, shopping-cart operation, customer preferences, analytics, security, fraud prevention and advertising where applicable.
Your browser, device or available privacy controls may allow you to restrict or remove certain cookies. Disabling cookies that are necessary for store operation may affect shopping-cart, account, checkout or other website functionality.
Service Providers & Disclosure
Personal information may be disclosed to service providers where reasonably necessary to operate our store, complete transactions or provide requested services, including:
- Shopify and other e-commerce technology providers.
- Payment processors, banks and financial-service providers.
- Shipping carriers, warehouses and fulfillment partners.
- Customer-service and communication providers.
- Analytics, hosting, website-security and fraud-prevention providers.
- Advertising and marketing providers where those services are enabled and permitted.
- Professional advisers, insurers, auditors, accountants or other business service providers where reasonably necessary.
- Government, regulatory, judicial or law-enforcement authorities where disclosure is required or permitted by law.
We may also disclose information in connection with a business reorganization, merger, financing, acquisition, sale or transfer, subject to applicable requirements.
Sale, Sharing & Targeted Advertising
We do not sell or rent personal information to unrelated third parties for their independent use in the ordinary meaning of those terms.
Depending on the technologies enabled on our store, certain advertising-related disclosures may be treated as a “sale,” “sharing,” use for targeted advertising, or similar activity under applicable U.S. state privacy laws even when no money is exchanged.
Where applicable, eligible users may exercise available privacy choices through privacy controls made available on the store or by contacting us at service@averozaral.com .
Shopify
Our online store uses Shopify's e-commerce infrastructure. Information necessary to operate the store and complete purchases may therefore be processed by Shopify and applicable service providers in accordance with their respective privacy practices and legal obligations.
Certain Shopify features may process information across merchants and services in order to provide commerce, security, analytics or other functionality, subject to the applicable settings and services in use.
Data Retention
Personal information is retained for as long as reasonably necessary for transactions, order administration, customer support, accounting, taxation, fraud prevention, dispute resolution, enforcement of agreements and applicable legal or regulatory obligations.
Retention periods may vary depending on the type of information, the purpose for which it is used and applicable requirements.
Your Privacy Rights
Depending on your place of residence and applicable law, you may have certain rights concerning your personal information, which may include the right to:
- Request access to certain personal information.
- Request correction of inaccurate personal information.
- Request deletion of certain personal information.
- Receive a portable copy of certain information.
- Opt out of certain sales, sharing, targeted advertising or profiling where applicable.
- Withdraw consent where processing is based on consent.
- Appeal certain decisions concerning a privacy request where applicable.
- Exercise applicable privacy rights without unlawful discrimination.
These rights are subject to applicable exceptions and limitations. We may need to verify your identity and request before taking action.
Submitting a Privacy Request
To submit a privacy-related request, email service@averozaral.com with the subject line “Privacy Request.”
Please describe your request and provide enough information for us to identify the relevant account or transaction. Do not send complete payment-card or banking information by email.
Where permitted, an authorized agent may submit a request on your behalf. We may request evidence of the agent's authority and may need to verify your identity directly.
Marketing Communications
If you choose to receive promotional emails or other marketing communications, you may unsubscribe using the unsubscribe option included in those communications or by contacting us.
Transactional communications relating to purchases, payments, shipments, returns, refunds, security or customer-support matters may still be sent where necessary.
Information Security
We use reasonable administrative, technical and organizational safeguards intended to protect personal information against unauthorized access, alteration, disclosure, loss or misuse.
No method of online transmission or electronic storage can be guaranteed to be completely secure. Customers should protect their account credentials and contact us if they suspect unauthorized account or order activity.
Children's Privacy
Our store is intended for general consumer shopping and is not directed to children. We do not knowingly collect personal information from children in violation of applicable law.
If you believe a child has improperly provided personal information through our store, please contact us so the matter can be reviewed.
International Processing
Because Averozaral™ and its service providers may operate internationally, personal information may be processed or stored in jurisdictions different from the location from which you access the website.
Where required, international processing or transfers will be handled subject to applicable legal requirements and safeguards.
Third-Party Services & Links
Our website may rely on or provide links to third-party websites, platforms or services. Their collection, processing and handling of information are governed by their own privacy policies and terms.
We encourage you to review the privacy information provided by a third-party service before submitting personal information directly to it.
Changes to This Policy
We may revise this Privacy Policy when our services, technology, business practices, service providers or applicable requirements change.
The current version will be posted on this page with an updated revision date. Where appropriate, we may provide additional notice of material changes.
Contact Us About Privacy
Questions about this Privacy Policy or our handling of personal information may be sent to:
Averozaral™
Shanghai Zhaoduzhu Network Technology Co., Ltd.
No. 1999 Beixing Highway, Sanxing Town,
Chongming District, Shanghai, China
(Central Registration Address)
Email:
service@averozaral.com
Phone:
+86 158 0704 6302
Have a privacy question?
Contact Averozaral™ customer care and use “Privacy Request” as your email subject. Customer service is available daily from 8:00 AM to 10:00 PM.